Hospital Administration & Healthcare Management
Course Description
This program is designed for students who wish to begin a career in hospital and clinical administration. You will learn how healthcare facilities operate, how to assist patients throughout their treatment journey, and how to support doctors, nurses, and medical staff in day-to-day operations. Through practical training in hospital processes, documentation, billing, and patient interaction, you will gain the skills required to work confidently in hospitals, clinics, and healthcare centers.
What you'll learn in this course?
Hospital administration requires strong communication, attention to detail, and the ability to manage patient flow and support clinical staff. In this course, you will learn both theoretical concepts and practical skills used in real healthcare environments.
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Understand healthcare systems & hospital operations
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Manage front office & patient registration processes
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Handle patient admissions, discharges & transfers
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Work with medical records & electronic health systems
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Coordinate with doctors, nurses & departments
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Manage billing, insurance & TPA processes
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Provide patient support & maintain service quality
By the end of the program, you will have hands-on understanding of hospital systems, patient coordination, billing, medical records, and healthcare software — preparing you to begin a successful administrative career in the medical field.
Course Curriculum
This structured training covers hospital operations, documentation, billing, software practice, and job-ready skills.
- Healthcare delivery models
- Hospital departments & hierarchy
- Role of hospital admin professionals
- Common medical terms & abbreviations
- Basic anatomy for administrative roles
- Patient registration & appointment scheduling
- OPD/IPD process & patient handling
- Enquiry handling & customer service
- Maintaining patient files
- Electronic Health Records (EHR)
- NABH documentation standards
- Hospital billing systems
- Cashless & reimbursement process
- TPA coordination & claim support
- OPD/IPD coordination
- Emergency & casualty support basics
- Pharmacy, lab & radiology coordination
Become a key part of hospital operations & patient service excellence.
- Hospital Front Office Executive
- Patient Care Coordinator
- OPD / IPD Coordinator
- TPA / Insurance Desk Executive
- Medical Office Administrator
- Hospital Billing Executive
- Clinic / Diagnostic Center Admin
- Customer Care – Healthcare Process
- Hospitals & Nursing Homes
- Clinics & Polyclinics
- Diagnostic & Imaging Centers
- Healthcare Customer Support Centers
- Insurance / TPA Offices